Terms and Conditions
Welcome to Finding Sakeenah! By accessing or using our platform, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Introduction
Finding Sakeenah provides online programs, community engagement, and resources aimed at helping Muslim women declutter their lives and reconnect with their fitra. These Terms and Conditions govern your use of our website and services.
2. Acceptance of Terms
By accessing or using our website, services, or community, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional terms applicable to specific programs or features.
3. Eligibility
Our services are intended for users who are at least 18 years old. By using our services, you represent that you meet this age requirement.
4. Account Registration
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
5. Community Rules
To ensure a supportive and respectful environment, community members must adhere to the following rules:
- Be respectful and courteous to all members.
- Do not post or share offensive, harmful, or inappropriate content.
- Do not engage in harassment, bullying, or discriminatory behavior.
- Respect others' privacy and do not share personal information without consent.
- No spamming, advertising, or self-promotion without permission.
Community members are also bound to the rules as listed in the community portal. Violations of these rules may result in suspension or termination of your access to the community.
6. Programs and Services
Finding Sakeenah offers various programs and services, including but not limited to:
- The Lighter Living Courses & Program Bundle
- The Qur'an Essentials Program
7. Refund Policy for Programs
Our refund policies for programs are as follows:
- Full refunds are available if requested up to one week before the start date of a program.
- A 25% refund is available if requested within one week after the start date.
- No refunds are provided after one week from the start date of the program.
- For 1:1 coaching, the coaching policy shared at checkout applies.
8. Payments and Billing
By purchasing any of our programs or services, you agree to pay the applicable fees. All payments are due at the time of purchase, unless otherwise specified. We accept various payment methods as detailed on our website.
9. Intellectual Property
All content provided on the Finding Sakeenah platform, including text, graphics, logos, images, and software, is the property of Finding Sakeenah or its content suppliers and is protected by international copyright laws. You may not use, reproduce, or distribute any content without our express written permission.
10. Limitation of Liability
Finding Sakeenah is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our services. Our total liability to you for any claim arising out of or relating to these terms or our services is limited to the amount you paid for the services.
11. Disclaimer of Warranties
Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
12. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our services after any changes indicates your acceptance of the new terms.
13. Termination
We reserve the right to terminate or suspend your access to our services at our discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users.
14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in [Your Country/State].
15. Lifetime Access
Some clients may receive lifetime access to certain programs. Lifetime access refers to the duration of the program's availability on the Finding Sakeenah platform. If a program is discontinued, lifetime access will no longer be applicable.
16. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected]
Effective Date: 11th July 2024
